Returns & Exchanges

We want you to feel confident and beautiful in your KIKI THE BRAND pieces. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box.

3

Ship It Back

Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing